Professional Services

Training Services

Contact our Broadband Department with your questions

Canopy Wireless Solutions offers client training on equipments, systems, and concepts in venues that meet your business needs.

Technical training and customer education provided by from Canopy Wireless Solutions makes each learning experience unique, exciting and productive.

Our Technical Staff of instructors

Our instructors are experienced, certified, technologists who have walked the walk. Comfortable in both the hands-on and classroom venues.

Technical Training and Courseware Development

Our expert instructional designers, technical writers, Flash and PowerPoint animators, and graphic artists who create our educational and training materials. These resources can be shared on a contract basis to meet our clients training requirements for train the trainers, technical support staff or end-user education.

Each training program is unique and tailored to our clients business needs, but generally fall into either an On Site, or  a Remote Program, typical venues and programs are shown below

 

On-The-Job Training, a mix of class room instruction and hands-on experience to optimize the learning experience is typically carried out as part of the installation and turn to service process, and can be bundled as a deliverable under a turnkey project.

"The whole art of teaching is only the art of awakening the natural curiosity of ... minds for the purpose of satisfying it afterwards." Anatole France, French novelist (1844 - 1924)

A Canopy Wireless Solutions engineer will come to your site with the express purpose of completing a specific consulting job but with the goal of directly involving your on-site team in the process.

If we're troubleshooting a problem we'll explain our methodology and teach you our techniques. If we're configuring a wireless LAN controller we'll have you at the keyboard, walking your technologists through the steps so you learn how to do it yourself. That's what On-The-Job Training is all about - passing our knowledge and experience to you while accomplishing a specific set of consulting project goals.

When we say that Canopy Wireless Solutions provides you with a complete range of products and services we include the important aspect of user and administrator education in the mix. After the sale is completed and the system is installed, you're still going to have to be there to manage, monitor, and control the system. You have to know how to do it. Canopy Wireless Solutions recognizes the importance of proper training and education and we're ideally suited to meet your requirements.
Our training materials follow best-practices for adult learners. Our live presentations are logically structured and delivered by exciting, easy-to-understand presenters who are at home on the platform in front of an audience and behind a web browser during a Webinar.
When you buy equipment from Canopy Wireless Solutions it's a natural extension of the relationship to have a Canopy Wireless Solutions instructor-engineer at your site to provide hand-on training or to schedule a Webinar presentation for your team. "We designed it; we sold it to you; we configured it; we installed it - who better to teach your technical staff or end users how to use it!"

A particular value is our train-the-trainers program.

When your team spends a day with a Canopy Wireless Solutions engineer it can save them many hours of frustration compared to a self-taught approach to learning new equipment features, capabilities, and user interface specifics. The value of Canopy Wireless Solutions education is proportional to level to which the administrators and managers of your new equipment need to quickly come up to speed on its use and configuration.
Canopy Wireless Solutions will help you define your customer education strategy and provide you the specific learning path you need to be successful. Our educational content is unmatched in the industry and represents the accumulated knowledge of one of the most experienced and expert engineering teams in the industry.. We put our expertise in wireless LAN 802.11 WLAN training and education to work for you.
Our educational content will meet your staff's needs with solutions that minimizes your expense and turn-up timelines.